Brand new products purchased from Ferdicon fall under the Standard
Manufacturer's Warranty & Conditions which are redeemable at the manufacturer's warranty / service centres.
All products & after-sales issues should be forwarded to manufacturer's customer care either via email/call for international brands or service centers.
Brand new products have One Year Manufacturer's warranty while, pre-owned or used products have a full warranty of 14 days from the date of purchase.
Please, ensure that you retain the original packaging of the device alongside all the accessories because you will be required to produce them
for warranty purposes.
Prior to utilizing your device, it is adviseable to first charge the battery for a given time period stipulated by the manufacturer. This
will assist in stabilizing the battery life.
Warranty provided by the manufacturer does not cover non-mechanical and/or physical damage and /or liquid damage caused by negligent use of the device.
Make sure you check your device and confirm that everything is perfect before making payment. For brands like Amazon, Samsung, JBL, Beat you will need to make payment
before the seal is broken. We do not refund after purchase nor accept swap for another product except we are notified within 24hours of purchase by the customer, with product in original condition.
In the event that your device has a manufacturer's fault and this is identified at the point of purchase or delivery, the item will be replaced within
24 hours of purchase.
Should you have any challenge with your device, you may either take it to Ferdicon technical service center at 21 Awolowo road asset corp Plaza Ikeja
Ferdicon is registered as Ferdicon Mobile Concept Enterprise, accepting this item means you have read & agreed to the terms & condition above
Ferdicon won't be held liable for any issues outside this terms & condition.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
If you have any questions about this Agreement, please contact us filling this contact form.